Store FAQs (v8 & v10)

FAQ's of Website Builder's Online Store tool. 

v10 Instructions

v8 Instructions


v10 Instructions:
v8 Instructions:

What is Store?
Store is a tool for helping you sell products on your website.

Who is Store for?
Store is for anyone who wants to take their first steps selling goods online.

How many products can I sell from my Store?
Unless you are on a product-limited package, there is no fixed limit to the number of products you can sell.

What's the largest number of products Store is intended for?
Our design goal was to make Store work with up to around 1,000 products. We have seen some customer make stores with around 1,000 products and they perform well. Beyond 1,000 products some performance degradation may occur depending on the hardware resources that your service provider makes available.

Is Store secure?
Yes, Store is very secure.

Can I sell downloads?
No, Store is only for selling physical goods.

What happens when a customer purchases an item from my Store?
When a customer completes a purchase these things will happen:

    You will receive an email
    The customer will receive an email
    A new order will appear on the Manage Orders page

Can I import products from a spreadsheet?
Yes, you can import products this way

Can I export products to a spreadsheet?

Can customers search for products in my Store?
Yes, Store is searchable and you can help customers find things by adding tags to each product. A tag is a word that a customer might search for.

Is there a limit on the number of product variations?
No, there is no fixed limit but performance may be reduced if you have a lot of products with a lot of variations. For example, if you have a product that has 3 sizes and 3 colours the total number of variations is 3 x 3 = 9. If you have product that has 3 sizes, 3 colours, 3 designs and 3 finishes the total number of variations is 3 x 3 x 3 x 3 = 81. Each one of these variations has to be stored as if it were a product so 10 products with 81 variations is equivalent to 10 x 81 = 810 single products.

What payment methods can I use?
It's up to your service provider to choose which payment methods to make available on the Payment page.

Can I set different Tax rates for different states and countries?

How may different shipping options can I add?
These is no fixed limit.

What currencies does Store support?

    Argentine Peso
    Australian Dollar
    Brazilian Real
    British Pound
    Bulgarian Lev
    Canadian Dollar
    Chilean Peso
    Chinese Yuan
    Colombian Peso
    Croatian Kuna
    Czech Republic Koruna
    Danish Krone
    Hungarian Forint
    Indian Rupee
    Indonesian Rupiah
    Kenyan Shilling
    Malaysian Ringgit
    Mexican Peso
    New Taiwan Dollar
    Norwegian Krone
    Peruvian Nuevo Sol
    Philippine Peso
    Polish Zloty
    Russian Ruble
    Singapore Dollar
    South African Rand
    Swedish Krona
    Swiss Franc
    Thai Baht
    Turkish Lira
    Uruguayan Peso
    US Dollar

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