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Name.com's refund policy

 

To see if your domain or product is eligible for a refund, please review our refund policy. 

For security reasons, we cannot issue refunds over the phone. If you would like to cancel and refund a domain or product:
  1.  Please log in to your Name.com account.
  2.  Go to your Order History page (in Account Settings) to request a refund on the order you are asking about.
  3.  Once you find the order, click on the blue number for that order and then click the Request a Refund button on the right side of the screen.
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