Managing URL and email forwards

Email and URL forwarding is useful when you have an existing email address or website, and wish to forward to these destinations.

For email forwarding you would need an existing email address, and you can then create forwardings, using your domain(s) that forwards email to this existing address. Keep in mind you cannot reply from the forwarding address.

URL forwarding helps forward domains (including subdomains) to an existing website. Something to keep in mind here is that masked forwarding will not always work, if it is blocked bythe destination and we do not support wildcard/catch-all, nor folder forwarding.

You can set up new forwards using this tool, or follow the conventional way, as outlined in the URL forwarding and email forwarding guides.

How to view and manage your forwards:

  1. Log in to your account.
  2. Click on the User icon (user-icon.png), located at the top right, open the drop down menu and click Account, then scroll to the Tools section and click Forwarding Tools button.
  3. To view all forwards, click the Show all URL Forwards in my account button located on the top right.
  4. URL forwards will appear on the URL Forwarding tab, and you can see your email forwards by clicking the Email Forwarding tab.
  5. Use the Edit and Delete buttons to manage or make changes as you see fit.

How to add a new forward:

  1. Log in to your account.
  2. Click on the ACCOUNT tab, located at the top, select TOOLS and then select FORWARDING TOOLS.
  3. To add a forward, choose the domain you would like to manage by using the drop-down at the top of the page.
  4. Select the appropriate tab of either URL Forwarding or Email Forwarding and enter in the destination your URL/email should point to in the text box.
  5. Click Add URL/Email Forwarding Record to finalize.

Note: If you want to set up a URL or email forward for a domain in your account, you must be using our nameservers. It may take upwards of 24 hours for the forward to take effect once you add the forwarding record to your domain for the first time.

Wildcard Email forwarding is not available.

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