Refund Comodo SSL [internal]

This process will change in the future, but for now, there are 3 steps you need to take to refund a certificate.

1. Revoke the certificate

  1. Log in to the Comodo portal using this link:
    https://secure.comodo.net/products/frontpage?area=reseller
    The credentials if you need can be found here.
  2. Click Web Host Reseller.
  3. Click Report On Your Orders.
  4. Fill in the order number or domain (or just leave empty) and click Run Report.
  5. Locate the certificate and click on the domain and a pop-up will display.
  6. Next to status, click the button to Revoke.
    2017-04-11_1458.png

    Status should change to Revoked.

 

2. Refund the certificate on name.com transaction page

  • Once the certificate is revoked it can be refunded. Process the refund and remove on the name.com transaction page.

 

 

 

 

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